IThemes support explained to me they are aware of the problem, but blame WordPress and the user for this, they suggest using some third party plugins to fix the issue. I learned this the hard way when trying to restore a site, and ended up with a frustrated customer and a lot of extra work diagnosing and then fixing the issue. characters which are a integral part of most written languages but exceed the 26 characters known to the English speaking world, THE BACKUP WILL NOT BE RESTORED CORRECTLY EVEN ON THE SAME SERVER WHERE THE SITE WORKED FLAWLESSLY BEFORE – images and assets will be missing all over the website because their names are mangled in the process. However, when one of the site’s wordpress authors uses non-ASCII-characters (what the iThemes support team calls “international” characters), i.e. On their website, iThmes claims that BackupBuddy does a “Full Site Restore – BackupBuddy handles restoring your entire site back to its original glory, including all uploaded media library files, themes and plugin files.” Save your money and use something else (UpdraftPlus, Duplicator, just to name two). This is supposed to save you time, instead it’s a bloody nightmare every time you have to use it. When it does, it takes forever to transfer a few files because they are being sent one by one instead of being zipped on the source and unzipped on the destination. Every time you do a migration/push you have to clear the whole directory, and import the new site.ĭeployment is useless, it never works for a reason or another. The migrator needs you to type in DB details manually, even if a previous wp-config.php already exists.
#Backup buddy review free#
The many cool functionalities the plugin provides, work like 10% of the times, on the same installations in which other free plugins work perfectly. There is no forum to ask your question or browse previously addressed issues. Support is ridiculous, each ticket takes between 3 and 7 days to get a reply. After months of thinking about whether it was the right product for me or not, I decided to give it a go, and it’s such a shame they don’t give you any way to try it before you buy it, nor do they give you your money back if it doesn’t work or you don’t like it.